Need a quick answer about green bean evaluation, roast profiling, or equipment calibration? Leave your details and our technical team will call you back within one business day.
A 10–15 minute conversation with a quality control specialist. We’ll discuss your operation scale, current challenges, and how our services fit your workflow.
We return calls within 24 hours on weekdays. If you need immediate assistance, include a note in your message.
Monday – Friday: 08:00 – 17:00 SAST
Saturday: 09:00 – 13:00 SAST
Sunday: Closed
Technical support and scheduling requests are handled via phone or email. For urgent equipment calibration or quality control consultations, please call our direct line. All green bean evaluation and roast profile inquiries are processed through email with a 24-hour response window.